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	<title>Comments on: Microsoft Has Lost Its Way, Part 2</title>
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	<link>http://www.oddlytogether.com/2009/06/microsoft-has-lost-its-way-part-2/</link>
	<description>Things That Just Fit</description>
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		<title>By: Microsoft, Don&#8217;t Hang Up Windows Mobile &#171; Oddly Together</title>
		<link>http://www.oddlytogether.com/2009/06/microsoft-has-lost-its-way-part-2/comment-page-1/#comment-1067</link>
		<dc:creator>Microsoft, Don&#8217;t Hang Up Windows Mobile &#171; Oddly Together</dc:creator>
		<pubDate>Sun, 20 Dec 2009 17:06:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.joewilcox.com/?p=1694#comment-1067</guid>
		<description>[...] What bugs me: I say that Jack must be wrong, but I worry that he might not be. As I explained in a late June post here, Microsoft is overly obsessed with enterprise computing. A Windows Mobile pull back would fit with [...]</description>
		<content:encoded><![CDATA[<p>[...] What bugs me: I say that Jack must be wrong, but I worry that he might not be. As I explained in a late June post here, Microsoft is overly obsessed with enterprise computing. A Windows Mobile pull back would fit with [...]</p>
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		<title>By: Microsoft Has Lost Its Way, Part 1 &#171; Oddly Together</title>
		<link>http://www.oddlytogether.com/2009/06/microsoft-has-lost-its-way-part-2/comment-page-1/#comment-1065</link>
		<dc:creator>Microsoft Has Lost Its Way, Part 1 &#171; Oddly Together</dc:creator>
		<pubDate>Sun, 20 Dec 2009 17:00:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.joewilcox.com/?p=1694#comment-1065</guid>
		<description>[...] I originally wrote a single post, but felt compelled to break it in two, because of the more than 2,500-word length. This first post focuses on the past, while the second is about the present and the future. If you want to link to either, rather than both, I recommend it be to &#8220;Microsoft Has Lost Its Way, Part 2.&#8221; [...]</description>
		<content:encoded><![CDATA[<p>[...] I originally wrote a single post, but felt compelled to break it in two, because of the more than 2,500-word length. This first post focuses on the past, while the second is about the present and the future. If you want to link to either, rather than both, I recommend it be to &#8220;Microsoft Has Lost Its Way, Part 2.&#8221; [...]</p>
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		<title>By: Mobile Developer</title>
		<link>http://www.oddlytogether.com/2009/06/microsoft-has-lost-its-way-part-2/comment-page-1/#comment-594</link>
		<dc:creator>Mobile Developer</dc:creator>
		<pubDate>Thu, 02 Jul 2009 04:06:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.joewilcox.com/?p=1694#comment-594</guid>
		<description>I don&#039;t think Microsoft has lost anything quite frankly.  Have you reviewed their licensing business model and their profitability within the windows mobile BU?  A quick review will make you appreciate them a little more and make you understand they know what they are doing.  It is not about who has a silky smooth UI that rolls like the morning dew... this is a business folks and they are masters at managing their business.  Let&#039;s just see how it all matures over time.</description>
		<content:encoded><![CDATA[<p>I don&#8217;t think Microsoft has lost anything quite frankly.  Have you reviewed their licensing business model and their profitability within the windows mobile BU?  A quick review will make you appreciate them a little more and make you understand they know what they are doing.  It is not about who has a silky smooth UI that rolls like the morning dew&#8230; this is a business folks and they are masters at managing their business.  Let&#8217;s just see how it all matures over time.</p>
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		<title>By: Philosopher</title>
		<link>http://www.oddlytogether.com/2009/06/microsoft-has-lost-its-way-part-2/comment-page-1/#comment-593</link>
		<dc:creator>Philosopher</dc:creator>
		<pubDate>Mon, 29 Jun 2009 19:21:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.joewilcox.com/?p=1694#comment-593</guid>
		<description>The biggest example of Microsoft losing its way?

Microsoft&#039;s first CEO correctly and eloquently informed the world that software patents are not necessary for innovation, and that they indeed stifle innovation.

Microsoft&#039;s current CEO has done a complete about-face on this issue, realizing that Microsoft is doomed to extinction unless it can use the force of the software patent system to cripple or kill the competition that they can no longer compete with head-to-head.</description>
		<content:encoded><![CDATA[<p>The biggest example of Microsoft losing its way?</p>
<p>Microsoft&#8217;s first CEO correctly and eloquently informed the world that software patents are not necessary for innovation, and that they indeed stifle innovation.</p>
<p>Microsoft&#8217;s current CEO has done a complete about-face on this issue, realizing that Microsoft is doomed to extinction unless it can use the force of the software patent system to cripple or kill the competition that they can no longer compete with head-to-head.</p>
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		<title>By: Rohit Mishra</title>
		<link>http://www.oddlytogether.com/2009/06/microsoft-has-lost-its-way-part-2/comment-page-1/#comment-592</link>
		<dc:creator>Rohit Mishra</dc:creator>
		<pubDate>Thu, 25 Jun 2009 13:33:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.joewilcox.com/?p=1694#comment-592</guid>
		<description>You are completely correct about Microsoft looking the other way and ignoring a feisty rival in Apple. The IPhone application development is a solid platform and is the buzz all over. If I were at Microsoft, I would worry more about the unnoticed Windows Mobile than I would think about search.

There is another problem with Microsoft -- their attitude. Ballmer should spend billions on search, but when he speaks -- he should focus on the features and let Wall Street journos dig out what money they are putting where.

But if you switch your mind away from USA market, the scene is different in places like India. Microsoft has only one enemy to be dealt with -- piracy in OS and apps market. Both Office 07 and Windows 7 (till now) are fine products in isolation  and if they get the pricing right -- they are safe here.

For the formats on the mobile devices, mobility goes hand in hand with openness -- so there is little chance of formats giving a significant advantage. I have read at many places about how Microsoft is great at coming back on competitors after lagging behind. Though the earlier dominance by a single player phenomenon might have already ended on the mobile front with WebOS, Android, Symbian and IPhone set to split up the market.</description>
		<content:encoded><![CDATA[<p>You are completely correct about Microsoft looking the other way and ignoring a feisty rival in Apple. The IPhone application development is a solid platform and is the buzz all over. If I were at Microsoft, I would worry more about the unnoticed Windows Mobile than I would think about search.</p>
<p>There is another problem with Microsoft &#8212; their attitude. Ballmer should spend billions on search, but when he speaks &#8212; he should focus on the features and let Wall Street journos dig out what money they are putting where.</p>
<p>But if you switch your mind away from USA market, the scene is different in places like India. Microsoft has only one enemy to be dealt with &#8212; piracy in OS and apps market. Both Office 07 and Windows 7 (till now) are fine products in isolation  and if they get the pricing right &#8212; they are safe here.</p>
<p>For the formats on the mobile devices, mobility goes hand in hand with openness &#8212; so there is little chance of formats giving a significant advantage. I have read at many places about how Microsoft is great at coming back on competitors after lagging behind. Though the earlier dominance by a single player phenomenon might have already ended on the mobile front with WebOS, Android, Symbian and IPhone set to split up the market.</p>
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		<title>By: Microsoft Has Lost Its Way, Part 2 « Joe Wilcox &#171; the mobile tech</title>
		<link>http://www.oddlytogether.com/2009/06/microsoft-has-lost-its-way-part-2/comment-page-1/#comment-591</link>
		<dc:creator>Microsoft Has Lost Its Way, Part 2 « Joe Wilcox &#171; the mobile tech</dc:creator>
		<pubDate>Thu, 25 Jun 2009 07:05:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.joewilcox.com/?p=1694#comment-591</guid>
		<description>[...] the original post here: Microsoft Has Lost Its Way, Part 2 « Joe Wilcox   23 Jun 09 &#124; 1, 2009, 3g, 5, AT&amp;T, Challenge, Devices, E, Excel, Finance, HTML, POI, Qik, [...]</description>
		<content:encoded><![CDATA[<p>[...] the original post here: Microsoft Has Lost Its Way, Part 2 « Joe Wilcox   23 Jun 09 | 1, 2009, 3g, 5, AT&amp;T, Challenge, Devices, E, Excel, Finance, HTML, POI, Qik, [...]</p>
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		<title>By: Is There Anybody Hohm? &#171; Joe Wilcox</title>
		<link>http://www.oddlytogether.com/2009/06/microsoft-has-lost-its-way-part-2/comment-page-1/#comment-590</link>
		<dc:creator>Is There Anybody Hohm? &#171; Joe Wilcox</dc:creator>
		<pubDate>Thu, 25 Jun 2009 01:04:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.joewilcox.com/?p=1694#comment-590</guid>
		<description>[...] Google announced PowerMeter, which offers many of the same benefits. Yesterday, I complained that Microsoft is too focused following Google. Is Microsoft CEO Steve Ballmer ever going to get off this Google kick? Chasing Google has got him [...]</description>
		<content:encoded><![CDATA[<p>[...] Google announced PowerMeter, which offers many of the same benefits. Yesterday, I complained that Microsoft is too focused following Google. Is Microsoft CEO Steve Ballmer ever going to get off this Google kick? Chasing Google has got him [...]</p>
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		<title>By: Terry</title>
		<link>http://www.oddlytogether.com/2009/06/microsoft-has-lost-its-way-part-2/comment-page-1/#comment-589</link>
		<dc:creator>Terry</dc:creator>
		<pubDate>Wed, 24 Jun 2009 14:05:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.joewilcox.com/?p=1694#comment-589</guid>
		<description>Excellent summary, Joe. A few niggles:

&quot;Part of Microsoft’s problem is historical. Executives spend too much time focused on competitors.&quot; And on themselves. Way too much effort expended on internal processes (meetings, review, ladder climbing) that has no tangible customer benefit.

Also, I&#039;m not sure &quot;Recent cutbacks and internal refocusing point to Microsoft making its core business market the top investment priority&quot; is necessarily a bad thing. If it means retreating to a more secure revenue base and retooling the company around more profitable, sustainable, understood businesses, that may be a good thing for the company.

It&#039;s not going to happen, but it would be the right strategy IMHO.

Microsoft needs to relearn how to focus on customer needs, customer satisfaction, and efficient, focused, profitable execution toward those goals. It needs to shed a lot of the technology-for-its-own-sake attitude and not-invented-here bias. Less fiefdom building, more customer rapport building.

Business customers are the company&#039;s core audience, and rebuilding the company&#039;s &quot;core competencies&quot; with that known, trusted audience would be a good start toward re-engaging with consumers with a better set of social (and technical) skills down the road.

I&#039;m not holding my breath, however. The list of tech companies that successfully retooled for a changing business landscape is frightfully short (and starts with Apple).</description>
		<content:encoded><![CDATA[<p>Excellent summary, Joe. A few niggles:</p>
<p>&#8220;Part of Microsoft’s problem is historical. Executives spend too much time focused on competitors.&#8221; And on themselves. Way too much effort expended on internal processes (meetings, review, ladder climbing) that has no tangible customer benefit.</p>
<p>Also, I&#8217;m not sure &#8220;Recent cutbacks and internal refocusing point to Microsoft making its core business market the top investment priority&#8221; is necessarily a bad thing. If it means retreating to a more secure revenue base and retooling the company around more profitable, sustainable, understood businesses, that may be a good thing for the company.</p>
<p>It&#8217;s not going to happen, but it would be the right strategy IMHO.</p>
<p>Microsoft needs to relearn how to focus on customer needs, customer satisfaction, and efficient, focused, profitable execution toward those goals. It needs to shed a lot of the technology-for-its-own-sake attitude and not-invented-here bias. Less fiefdom building, more customer rapport building.</p>
<p>Business customers are the company&#8217;s core audience, and rebuilding the company&#8217;s &#8220;core competencies&#8221; with that known, trusted audience would be a good start toward re-engaging with consumers with a better set of social (and technical) skills down the road.</p>
<p>I&#8217;m not holding my breath, however. The list of tech companies that successfully retooled for a changing business landscape is frightfully short (and starts with Apple).</p>
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		<title>By: billybob</title>
		<link>http://www.oddlytogether.com/2009/06/microsoft-has-lost-its-way-part-2/comment-page-1/#comment-588</link>
		<dc:creator>billybob</dc:creator>
		<pubDate>Wed, 24 Jun 2009 12:21:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.joewilcox.com/?p=1694#comment-588</guid>
		<description>Microsoft&#039;s biggest threat is not another company, it is open standards and competition.  They have lived in a world without serious competition for years now and they are making fat profits from it.

If those fat profits collapse then they will be left as a big company with big overheads.  Just look at the netbook market, it is making the business of selling operating systems much less profitable.  They do not even have the Office upsell because these machines will never run Office properly.

XBox may be popular but it takes constant investment to be a player in the game console market and I am not sure Microsoft have the stamina.  Even if you wipe out the 8 billion to make the console, the XBox division only makes hundreds of millions per year.  This sounds good but Microsoft is a company designed to run on tens of billions of profit.

Without monopoly-sized profits, I think Microsoft will quickly collapse into a much smaller company.  Maybe the business of making operating systems and office applications is not going to be profitable at all when there is open and free software competing against it?

Microsoft Soapbox was their YouTube, they still spent billions on it but it wasn&#039;t even as popular as YouTube so will never have the ability to add adverts to the videos.  Google love data, they feed it into their search machines so they can learn.  My guess is that they are using this massive amount of data to train their AI to search videos, they have already done it for text (including translation) and images.  If you look at it like that, then YouTube is a very cheap and good investment.  Think of it as R&amp;D for now.

Mobile is a red herring.  The point is that you can use the web on ANY device, it does not matter if it is classed as a phone or a netbook.  The iPhone could never have been popular without the open web based on standards.  Imagine the iPhone running IE 5.5 for Mobile ARM Edition.  The web would not have been an enjoyable experience.  Microsoft would have intentionally crippled it so that their IE 6.0 for PocketPC would make the web look better.  Remember that the first iPhone did not have applications, it&#039;s biggest selling point was that it had &#039;the real web&#039;.

I think that open source software has played the biggest part, without open source, there would be no OSX or iPhone.  Without KDE, there would be no Safari or Chrome.</description>
		<content:encoded><![CDATA[<p>Microsoft&#8217;s biggest threat is not another company, it is open standards and competition.  They have lived in a world without serious competition for years now and they are making fat profits from it.</p>
<p>If those fat profits collapse then they will be left as a big company with big overheads.  Just look at the netbook market, it is making the business of selling operating systems much less profitable.  They do not even have the Office upsell because these machines will never run Office properly.</p>
<p>XBox may be popular but it takes constant investment to be a player in the game console market and I am not sure Microsoft have the stamina.  Even if you wipe out the 8 billion to make the console, the XBox division only makes hundreds of millions per year.  This sounds good but Microsoft is a company designed to run on tens of billions of profit.</p>
<p>Without monopoly-sized profits, I think Microsoft will quickly collapse into a much smaller company.  Maybe the business of making operating systems and office applications is not going to be profitable at all when there is open and free software competing against it?</p>
<p>Microsoft Soapbox was their YouTube, they still spent billions on it but it wasn&#8217;t even as popular as YouTube so will never have the ability to add adverts to the videos.  Google love data, they feed it into their search machines so they can learn.  My guess is that they are using this massive amount of data to train their AI to search videos, they have already done it for text (including translation) and images.  If you look at it like that, then YouTube is a very cheap and good investment.  Think of it as R&amp;D for now.</p>
<p>Mobile is a red herring.  The point is that you can use the web on ANY device, it does not matter if it is classed as a phone or a netbook.  The iPhone could never have been popular without the open web based on standards.  Imagine the iPhone running IE 5.5 for Mobile ARM Edition.  The web would not have been an enjoyable experience.  Microsoft would have intentionally crippled it so that their IE 6.0 for PocketPC would make the web look better.  Remember that the first iPhone did not have applications, it&#8217;s biggest selling point was that it had &#8216;the real web&#8217;.</p>
<p>I think that open source software has played the biggest part, without open source, there would be no OSX or iPhone.  Without KDE, there would be no Safari or Chrome.</p>
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		<title>By: Ian Betteridge</title>
		<link>http://www.oddlytogether.com/2009/06/microsoft-has-lost-its-way-part-2/comment-page-1/#comment-586</link>
		<dc:creator>Ian Betteridge</dc:creator>
		<pubDate>Wed, 24 Jun 2009 07:44:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.joewilcox.com/?p=1694#comment-586</guid>
		<description>As an addendum, it&#039;s still worth reading J Allard&#039;s 1994 memo \Windows: The next killer app on the Internet\. I think this was the first use of the \embrace and extend\ approach, but what&#039;s always forgotten by writers is that after \Embrace\ and \Extend\, J wrote about a third step: \Innovate\. Unfortunately, it looks like Microsoft forgot that word too.</description>
		<content:encoded><![CDATA[<p>As an addendum, it&#8217;s still worth reading J Allard&#8217;s 1994 memo \Windows: The next killer app on the Internet\. I think this was the first use of the \embrace and extend\ approach, but what&#8217;s always forgotten by writers is that after \Embrace\ and \Extend\, J wrote about a third step: \Innovate\. Unfortunately, it looks like Microsoft forgot that word too.</p>
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